© 2023 Rooiberg Wild
Privacy Policy | Cookie Policy  

TERMS & CONDITIONS:

Rooiberg Wild
Route62,
Barrydale, Western Cape
Owner contact email: info@rooibergwild.com

 Check In & Check Out Times: 
 
Check-In – 14:00 
Check-Out – 10:00
 
Damaged to Room and Property & Room Key Lost Policy: 
Guests will bear full responsibility for any damages caused to the hotel property during their stay. In cases of suspected theft, the hotel reserves the right to inspect guests’ luggage. Theft is a criminal offense by law.
 
Rooiberg Wild Private Game Reserve will not be responsible for any loss, theft, or damage to guests’ personal belongings. Guests are encouraged to use the personal safes provided in the rooms to secure their valuables
 
Loss of Room Key – R 300.00
Damage Fee – R5 000.00
 
Smoking Policy: 
Smoking, including vaping, is strictly prohibited within the rooms and lounge area. Designated smoking areas are provided outside the facility. Failure to comply with this policy will result in a fine of R1,000.00
 
Cancellation Policy:
In the event of premature departure, the full extent of stay, as originally booked and confirmed, will be charged. 
 
If cancelling on day of arrival or 1-14 days before arrival, forfeit 100% of the booking total.
If cancelling 21 days before arrival, forfeit 50% of the booking total.
If cancelling 30 days before arrival, forfeit 25% of the booking total.
 
Post Phoning Policy:
Should a guest wish to postpone his/her booking 14 days prior to arrival date, a booking postponing fee of 30% of the booking total will apply.
 
Should a guest wish to postpone his/her booking less than 14 days prior to arrival date, the booking will be classified as a cancellation and booking cancellation policy will apply.
 
Should a guest be booked on a special rate and decide to postpone booking, to a date outside of the special rate period, the Special Amount will expire and the guest will have to pay the amount that is being offered at the time and will be charged an additional 30% of the booking total as a postponing fee.
 
No-Show Policy:
In the event of a no-show on the day of check-in, the guest will be charged for the full extent of the stay as originally booked and confirmed.